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Viewing 12 posts - 31 through 42 (of 42 total)
  • Author
    Posts
  • #1410
    Shop Manager
    Participant

    Hi Tom,

    As per your query, we have updated the theme and added the options also but the version is same.

    Go to https://www.themescaliber.com/my-account with your details. Then go to https://www.themescaliber.com/my-account/downloads/ and download the updated theme.

    Thanks

    #1495
    proxcaanda
    Participant

    Mis iconos de redes sociales desaparecieron al importar el demo de la pagina. como restablesco?

    #1498
    Shop Manager
    Participant

    Hi,

    As per your query, font awesome icons are not appearing because you are using some plugin which has outdated font awesome CSS and in our theme, there is an updated version of font awesome that way they are getting conflict.

    Please deactivated the plugins and check which plugin is conflicting and please provide us Site URL.

    Thanks

    #1623
    francisochesunday
    Participant

    I need my recent posts to show photos like the one shown here. I also need a sharing button below every post on the home page. https://www.franknaija.com

    #1627
    Shop Manager
    Participant

    Hi,

    To add a photo in the post Go to Dashboard >> Posts

    Select the feature image and update the setting.

    Sorry, but it is not possible to add the sharing button below every post on the home page.

    If you need some other help please contact us.

    Thank You

    #1910
    ayorindekunle
    Participant

    Hi,

    I bought the Transport and logistics theme recently and am having some challenges customizing it.

    1. I was getting error while trying to upload the plugin “logistics and transport post type”.
    2. There was no demo content in theme.
    3. There was a corrupt plugin in your theme i couldn’t able to install the plugin

    Secondly, the theme did not come with the child theme.

    kindly help me resolve this as soon as possible

    Thanks

    #1919
    Shop Manager
    Participant

    Hi,

    We are giving you some easy steps to install theme and plugin with using “Demo Importer” for the same content.

    There is no child theme is for this theme.

    You got the premium theme download links on your order confirmation mail which contains the following zip files:

    1. Logistics Transport Pro
    2. Logistics Transport Pro posttype

    If you haven’t got the zip file of the theme, please send us your order number, we will give you the login credential of your account on our website.

    Logistics Transport Pro is a premium version theme. The “Logistics Transport Pro posttype” is a theme required plugin.

    You need to upload the themes separately. First, upload Logistics Transport Pro zip via Appearance -> Themes and activate it.

    The “Logistics Transport Pro posttype” would be uploaded via Plugins -> Add new. These both of plugins will be uploaded separately one by one.

    If you have successfully completed theme installation, then follow the below steps to get the demo content on your homepage.

    Go to Appearance -> Get Started -> Run Importer.

    This will give you the demo on your front end.

    If you got stuck somewhere then send us the query. If you want we can set up your theme, make a user for us assign administrator role and send us the username and password along with the URL.

    Thanks

    #1930
    Shop Manager
    Participant

    Kindly Sent the details at support@themescaliber.com

    #3064
    Andhri Hermawan
    Participant

    My friends try to checkout one of your themes with CC, “Interior Designs”, he said the page only reload multiple times/blank page after payment.
    Then he got email says it canceled.
    Please kindly check what happen in the checkout system. His name Account should be ‘Daniel’

    The Canceled Email

    #3070
    Shop Manager
    Participant

    Hi,

    Sorry for the inconvenience caused to you.

    Thanks for reaching out.

    We have contacted you and will surely help you with this.

    Thanks for your patience.

    Many Thanks!

    #4985
    Fabrizio Onetto
    Participant

    Hello, I made the purchase but I still haven’t received my item. How long does it take? Thank you

    #5035
    Shop Manager
    Participant

    Hi,

    Thanks for choosing us.

    We have emailed you regarding this.

    Kindly please check your inbox and get back to us there.

    Many Thanks!

Viewing 12 posts - 31 through 42 (of 42 total)
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