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  • November 12, 2022 at 8:15 pm #10990
    David Douglas
    Participant

    I was charged twice by themes caliber for a product. I contacted the company multiple times for which they stated they only received one payment. I refuted the second charge with Capital One, and themes caliber told Capital One Both charges are correct and I must pay both charges. Also the paid theme had errors and I contacted Themes Caliber and they could not fix them. I cannot believe they would outright steal my money, and have so many errors on their paid theme.

    November 14, 2022 at 11:24 am #10995
    Shop Manager
    Participant

    Hi,

    We have charged you only for the signal theme as we have checked your order details

    Kindly contact your back to cross-check where your other has been deducted

    We have asked you for the screenshot of the issues you are facing

    Thank you

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