Home › Forums › ThemesCaliber › Pet Shop Pro
- This topic has 66 replies, 28 voices, and was last updated 10 months, 2 weeks ago by
Shop Manager.
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AuthorPosts
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February 24, 2021 at 12:02 pm #6180
Shop Manager
ParticipantJune 17, 2021 at 3:41 am #6335Evelyn Gamarra
ParticipantHola, he comprado la versión Pet Shop Pro, y al momento de instalar como complemento en wordprees no reconoce uno de ellos que es “tc-title-banner-image_1.0”, el mensaje que señala la página de wordpress:
Descargando el paquete de instalación desde /srv/htdocs/wp-content/themes/pet-shop-pro/inc/plugins/tc-title-banner-image.zip…
Descarga fallida. No se ha facilitado una URL válida.
Necesito ayuda
June 17, 2021 at 11:08 am #6337Shop Manager
ParticipantHi,
We are providing you simple steps to install the plugin manually. Download the .zip file on your system
Go to Dashboard >> plugin >> Add New >> Upload plugin>>upload the .zip file
If still, you are facing issues let us know we will help you with the installation.
Thank you
July 11, 2021 at 8:31 pm #6407Dirk Gfell
ParticipantBuenas tardes, he comprado el tema Pet Shop Pro por favor podrían ayudarme con la instalación. He intentado instalar pero no me permite activar la plantilla.
Gracias.
SaludosJuly 12, 2021 at 10:06 am #6408Shop Manager
ParticipantAugust 18, 2021 at 4:53 am #6477Jerome Williams
Participanttheme is not what I ordered, scammed
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This reply was modified 3 years, 6 months ago by
Jerome Williams.
August 20, 2021 at 9:45 am #6488Shop Manager
ParticipantHi,
The theme is the same as which you have ordered
We have replied to you on the ticket please check it
Thank you
March 11, 2022 at 2:51 am #7847Cynthia Bowie
ParticipantThis thing is a mess. Don’t do it! $39 down the tube. I’m in the US, so customer service is only available overnight, for me. There are NO defaults in the customization menu so you have no idea what you are editing, and the size parameters are inaccurate (my logo looked like a thumbmail, at it’s largest – they told me because it was too “tall”, even though I had the recommeded size). They do respond to service requests overnight, but don’t ask them more than one question, or for any explanation at all, because you won’t get it. I should’ve known better, given their own website’s shitability factor, but I liked how the theme looked in the demo. I’ve switched over to a free theme, and am having NO problems. Heavy sigh…lesson learned.
March 11, 2022 at 12:40 pm #7856Shop Manager
ParticipantHi,
We have replied you in the ticket that you have added logo of larger size
Please reduce the size
Thank you
June 17, 2022 at 8:16 am #9538Katharina
ParticipantI m trying to make my add account icon and cart icon work in the header menu. I m not sure what to put into the theme configuration so that it displays the actual information, for example cart number of items. Also when hovering over the cart i see something like a chat bubble with the number of items beside the actual cart icon.
Is there a documentation how to properly set this up for a shop with woocommerce?
June 17, 2022 at 10:03 am #9539Shop Manager
ParticipantHi,
Add below css to make the cart popup to place in its actual place
Kindly follow the steps given below
Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Paste the given CSS on it >> Publish.
.cart_no {
right: unset;}
Thank you
July 31, 2022 at 11:05 pm #9836Scott Ford
ParticipantI am having this same problem (I have the pro version, URL is wildbirdvet.com). I temporarily turned off showing text on the slider because it just showed “Lorem ipsum…” even though I filled in the text boxes in the slider part of the editor. After a while the text I entered reverts back to Lorem ipsum text and I lose it all.
August 2, 2022 at 8:56 am #9842Shop Manager
ParticipantHello,
To edit the text please add your content in the text tab, not in the visual tab.
Click on the text tab add content and publish it.
If you are still facing any issues please let us know.
Thank you
August 2, 2022 at 5:58 pm #9843Scott Ford
ParticipantThat doesn’t work either. I even changed some other things and published the page just to be sure since I noticed that altering text does not automatically update the preview on its own (another bug?). I took a screenshot, but the email you sent was a noreply and I don’t see a way to attach an image here.
August 4, 2022 at 12:08 pm #9852Shop Manager
ParticipantHi,
We have already fixed the issue
Please check your reply
Thank you
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This reply was modified 3 years, 6 months ago by
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