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    Posts
  • February 25, 2020 at 4:26 pm #4569
    Katharina.M.
    Participant

    Hi,

    sorry for the late reply!
    First: I only changed the defaultbanner.jpg with a pic exactly the same pixel-size – no other changes were made.

    Second: It’s not possible to provide screenshots. When clicking in “IMG” I can only enter a link. So how can I show you?

    Best,
    Kat

    February 26, 2020 at 11:45 am #4599
    Shop Manager
    Participant

    Hi,

    Thanks for your email.

    Kindly please check that the theme is updated to its latest version.

    Thank You.

    February 26, 2020 at 4:28 pm #4609
    Katharina.M.
    Participant

    Hi,

    but the version has nothing to do my problem to upload the images here?
    And when I bought the version, it already says it’s responsive. Or where there unknown problems from your side?

    Best,
    Kat

    February 27, 2020 at 11:49 am #4633
    Shop Manager
    Participant

    Hi,

    Yes, it is fully responsive.

    Kindly please send your query at support@themescaliber.com

    Many Thanks!

    March 8, 2020 at 11:19 am #4927
    Béla Tibor Kulcsár
    Participant

    Dear Themes Caliber!

    I have two problems with Sauna Spa Pro Theme.
    The website I’m working on is https://www.obudamukorom.hu/

    Please check in mobile phone, that there is a horizontal line on the header slider, which is not on the right place, and I couldn’t find a single line of code what creates it.
    Also in mobile phone: The right side has a gap between the end of the screen and the content.
    Please help me, because inspector didn’t give me a hint.

    Thanks and Best Regards,
    Béla Kulcsár

    March 9, 2020 at 8:33 am #4954
    Shop Manager
    Participant

    Hi,

    Thanks for your post

    If you don’t want a horizontal line on the slider then please follow below steps

    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Paste the given CSS on it >> Publish.

    .header_wrapper {
    border-bottom: unset;
    }

    In our theme, there is no gap between the end of the screen and the content. In your site it is showing then kindly please send your query at support@themescaliber.com, make a user for us assign administrator role and send us the username and password.

    We will resolve your query.

    Many Thanks!

    March 10, 2020 at 10:50 am #5001
    Katharina.M.
    Participant

    Hi!
    Why I’m not able to create an own topic?
    Beside this: When I enter my address in the contact-page, it still shows some place in India. Why it’s not changing?
    Best,
    Kat

    March 11, 2020 at 11:57 am #5036
    Shop Manager
    Participant

    Hi,

    What difficulty you are getting to create a new topic?

    have you added the Latitude and the Longitude?

    Kindly please let us know.

    Many Thanks!

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