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Viewing 15 posts - 46 through 60 (of 124 total)
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  • Author
    Posts
  • July 15, 2019 at 2:49 am #2538
    Scott Wollstein
    Participant

    Hi, I have been testing a few themes but have gone back to Medical Supplement Store Pro.
    But after reinstalling it. all the social icons on topbar and blank and arrows on slider are blank as well
    Top Bar Blank

    Thanks

    July 16, 2019 at 11:42 am #2555
    Shop Manager
    Participant

    Hi,

    Thank You for choosing us!

    You need to use the WP Font Awesome Plugin to resolve the issue regarding the icons.

    Download the Plugin from https://wordpress.org/plugins/wp-font-awesome/ and install and activate it.

    Thank You

    October 2, 2019 at 3:29 am #3085
    Jerry Gowans
    Participant

    I installed the program and i am unable to edit the header, as I follow the installation instructions it states open “header” that choice does not exist
    it seems everything else is okay but I can’t change the default email and phone number

    October 2, 2019 at 3:31 am #3086
    Jerry Gowans
    Participant

    help

    October 2, 2019 at 4:31 am #3088
    Shop Manager
    Participant

    Hi,

    Thank You for choosing us!

    Kindly provide us the Site URL to review so that we could provide you a solution.

    Thank You

    January 19, 2020 at 10:52 am #3397
    Karanbir Singh
    Participant

    I bought the TC Ecom shop and installed on http://www.KavvYfoods.com a Super Health foods portal. So far going is ok. Some points as here under.
    1. Search & Cart icons: The search and cart ICONS are displayed in the center. Would like them to the extreme right.
    2. Logged in user name not displayed

    Please suggest…

    January 19, 2020 at 11:51 am #3399
    Karanbir Singh
    Participant

    In from Blog heading section, the date and comments at the top are half hidden.

    January 20, 2020 at 5:55 am #3402
    Shop Manager
    Participant

    Hi,

    Thanks for your emails.

    Does it seem like you have changed the code for the menu?

    Kindly please let us know what changes you have done so that we can help you.

    For your second point.

    Kindly, please add the feature images to resolve the issue.

    Many thanks!

    January 20, 2020 at 10:20 am #3403
    Karanbir Singh
    Participant

    1. We have not changed any code for the menu or anything so far. There was another theme earlier and installed this one as per the process suggested. We have deleted the earlier theme then this situation.
    2. Logged in user name is not displayed, what to do to have it?
    3. In from Blog heading section, the date and comments at the top are half hidden, kindly suggest the resolution

    Yo said that Kindly, please add the feature images to resolve the issue, this for what, please give the clear steps!

    Thanks and regards…

    January 20, 2020 at 10:49 am #3405
    Shop Manager
    Participant

    Hi,

    Thanks for the reply.

    Kindly please refer the documentation to add the feature image to the post:

    https://www.themescaliber.com/demo/doc/tc-ecommerce-shop-pro-documentation/

    Thank You.

    January 20, 2020 at 2:40 pm #3406
    Karanbir Singh
    Participant

    Thanks for the reply for point 3!

    How about reply of point 1 & 2?
    1. Menu, Search & Cart icons to the right: The Menu, search and cart ICONS are displayed in the center or towards left. Would like them to the right. We have not changed any code for the menu or anything so far. There was another theme earlier and installed this new one as per the process suggested. We have deleted the earlier theme then this situation. We have a child theme in place.
    2. Logged in user name not displayed

    January 21, 2020 at 11:12 am #3409
    Shop Manager
    Participant

    Hi,

    The menu is not the same as we have in the original file.

    Hav you wrote the post using the logged user?

    Kindly please let us know.

    Many Thanks!

    January 21, 2020 at 12:02 pm #3410
    Karanbir Singh
    Participant

    1. We have not changed anything then how come this has changed. What is the original name of file and can we copy it again? Please suggest what we do?

    2. We want to display the login name in the left top corner or in the header. Please suggest what to do?

    January 21, 2020 at 1:05 pm #3411
    Shop Manager
    Participant

    Hi,

    Thanks for the reply.

    We recommend you please download the latest version and the original file and upload it.

    Let us know if you still have any questions.

    Many Thanks!

    • This reply was modified 4 years, 11 months ago by Shop Manager.
    January 21, 2020 at 3:26 pm #3413
    Karanbir Singh
    Participant

    We did as suggested but still the same problem. Please suggest what to do?

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